How was the presentation given:

Appointment schedule: 
4
Average: 4 (1 vote)
Representative’s approach: 
4
Average: 4 (1 vote)
Presentation skills: 
5
Average: 5 (1 vote)
Knowledge about the product: 
4
Average: 4 (1 vote)
Explaining the terms & conditions: 
4
Average: 4 (1 vote)
Answering the queries: 
4
Average: 4 (1 vote)

How did you reach our Paramedic / collection executive?:

Response to your first call: 
0
No votes yet
Arrival time: 
0
No votes yet
Well-groomed appearance: 
0
No votes yet
Technical expertise for collection: 
0
No votes yet
Executive’s professional approach: 
0
No votes yet
Did you reach out to our 24/7 customer care toll free number at any time?: 
Yes
accessibility of our toll free: 
0
No votes yet
How easy was the IVR?: 
4
Average: 4 (1 vote)
Executives knowledge about the product: 
4
Average: 4 (1 vote)
Level of patience while listening to you: 
4
Average: 4 (1 vote)
Executive’s support in resolving the complaints: 
4
Average: 4 (1 vote)
Timely follow-ups/resolution Ease in connecting with the executive: 
4
Average: 4 (1 vote)
Did you receive a message once the sample reached the lab?: 
Yes
Was the sample status updated?: 
Yes
Were you able to view your sample status on the website?: 
Yes
Have you received the preservation certificate as committed: 
Yes
How do you rate the overall service experience with LifeCell?: 
3
Average: 3 (1 vote)
How likely is it that you would recommend our services to your friends?: 
8
Average: 8 (1 vote)
Do you have any other comment, questions or suggestions?: 
I did not receive gifts which were promised at the time of subscription.
Name: 
Sreenivasa reddy
Email ID: 
nivas1729@gmail.com
Phone Number: 
9900405906
CRM Number: 
170009400004
Overall Rating: 
60.00
Presentation Rating: 
83.30
Collection Rating: 
0.00
Customer Service Rating: 
80.00
accessibility of our toll free: 
4
Average: 4 (1 vote)